Planet Fitness has branches all over North America and it’s convenient to sign up. But what if a current customer needs to cancel their Planet Fitness membership? Here’s how to get started closing your account to save money each month. 

How To Cancel a Planet Fitness Membership in Person

Canceling a Planet Fitness membership in person is actually one of only two ways to do it. Here they are.

1. Visit Your Home Planet Fitness Location

This must be done at the customer’s home gym, and the home gym is whichever one they listed as their preferred location when signing up for the membership. Once customers make their intentions to cancel known to the home gym’s front desk staff, the staff member will give them a cancelation form to fill out. That seems simple enough, but here’s where it can get a bit complicated.

What Are the Benefits of Planet Fitness Black?

Planet Fitness members can work out in any Planet Fitness gym across the continent if they have a Planet Fitness Black membership. For example, even if a member’s home gym is in Oklahoma, if they’re on vacation in Mexico, they are free to use their Planet Fitness membership at a nearby club while they are on vacation.

If You Are Away from Your Home Gym

You must be at your home gym, which is where you first signed up, if you wish to cancel your membership. You cannot simply walk into any Planet Fitness to do so, even if the gym has your address, membership number and other information handy. This means that if a customer signed up for a membership in their university town but moves to a different city and uses a different Planet Fitness gym regularly, the one where they signed up is still their “home gym.”

This also means that if customers relocate for business, school, family reasons or any reason at all, the home gym does not change. In-person membership cancelations may only be done at the original home gym location customers chose when signing up for their membership initially Thankfully, canceling in person isn’t the only way a customer can close their account. 

2. Cancel Your Planet Fitness Membership via Mail

Canceling a Planet Fitness membership in person may present an enormous challenge for some customers based on the reasons mentioned above: relocation, need to travel or just simple inconvenience. There is a way to cancel a Planet Fitness membership without physically sojourning to the location chosen as the home gym location.

Planet Fitness accepts cancelations by mail from members who wish to cancel their membership as long as that letter states that they wish to cancel the membership and includes their name, address, phone number and/or email along with their membership ID number.

Planet Fitness does prefer that members canceling their membership send the letter of intent to the home gym through certified mail, which means that when customers send the letter, they receive a receipt and then electronic confirmation that the letter arrived at its destination. This is simply a more official mail channel than sending the letter without any type of tracking and ensures that your cancelation arrives. 

Can You Cancel Your Planet Fitness Membership Online?

Planet Fitness memberships cannot be canceled through email or anywhere online through the website. The flip side is that it is extremely easy to sign up for a Planet Fitness membership at the home gym of the customer’s choice through the website. Planet Fitness has more than 2,300 branches to choose from–prospective members can simply type in a city, ZIP code or country to select their home gym branch. Unfortunately, this courtesy does not extend to cancelations. 

Final Take

There are several reasons to sign up for a gym membership: motivation to head to a place dedicated to health, a sense of community while working out, specialized classes, personal coaches and more. However, there are also plenty of reasons why members of gyms might need to cancel their memberships. Perhaps finances are tight and all extra expenses need to be trimmed down. Maybe customers are simply too busy and simply work out at home more than at the gym. 

If you think it might be time to move on from Planet Fitness, follow the steps in this guide to get started. In the meantime, you might want to think about other ways to get fit while also saving money.